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1. Introduction
Welcome to Shockwav.AI ("we", "us", "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on the site, express an interest in obtaining information about us or our products and services, when you participate in activities on the site, or otherwise contact us.
The personal information we collect may include the following:
- Contact Data (such as name, email address, phone number)
- Account Data (such as username, password)
- Business Data (such as Google Business Profile information if connected)
- Usage Data (such as how you use our website and services)
- Review Data (reviews you submit or receive)
3. How We Use Your Information
We use personal information collected via our site for a variety of business purposes described below:
- To provide and manage our services, including generating review replies.
- To create and manage your account.
- To communicate with you about your account or our services.
- To improve our website and services.
- To respond to user inquiries and offer support.
- To comply with legal obligations.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance (e.g., potentially Google AI for generating replies, though currently using placeholders).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us to exercise these rights.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: [Your Contact Email/Form Link]